The tool works. The launch was celebrated. Three months later, nobody’s using it.
Adoption isn’t about technology. It’s about behavior change. And behavior change requires trust, not training.
Key Concepts
- Adoption Stall — The valley of death after launch
- Shadow AI — When employees bypass your tool
- Scope Creep — How ambition kills usage
Coming Soon
- The 4T adoption test
- Rollout playbooks by team size
- Training that actually works
- Usage tracking and metrics
- Escalation procedures
Adoption content is behavioral: how to build trust, how to measure usage, and how to recover when engagement drops.